![microsoft office 2008 mac update problem microsoft office 2008 mac update problem](https://support.content.office.net/en-us/media/7a2211a2-ca42-4766-840d-7d6900113197.png)
- #MICROSOFT OFFICE 2008 MAC UPDATE PROBLEM HOW TO#
- #MICROSOFT OFFICE 2008 MAC UPDATE PROBLEM INSTALL#
- #MICROSOFT OFFICE 2008 MAC UPDATE PROBLEM SOFTWARE#
For good security measures, and since the issue with Outlook was still happening, I let it update to 14.6.Īfter the update finished, I checked Outlook and lo and behold Outlook was opening and operating fine. Looking at her machine, I found the machine was still running 14.0! I was surprised this was not caught by our management tools (but I fixed it afterwards), given how many updates this machine had not received.
#MICROSOFT OFFICE 2008 MAC UPDATE PROBLEM SOFTWARE#
However, while waiting on the reinstall, I pulled up Software Update and found that the machine’s pending updates were for Mojave version 14.6. Given the security updates that came out a couple of months ago, I didn’t think much of it and figured I would run them after fixing Outlook. While working on her Mac, I saw it had a notification that it had some updates pending. This finally led to what solved the problem. In this case, however, Outlook still had the exact same issue as before. Since the user had a subscription of Office 365, we were able to reinstall it from the Office website at after having her login.
#MICROSOFT OFFICE 2008 MAC UPDATE PROBLEM HOW TO#
While there are a few things that get left behind when using it to uninstall Office, I’ve never had an issue using it to uninstall any app and get the core and some auxiliary parts of the app, including those that typically are causing the issue (except for the Adobe Creative Suite, but you can read how to do that here).Īfter App Cleaner did it’s thing, I deleted the Office files from the Trash, and then rebooted. I decided to use my favorite uninstall utility on the Mac, “App Cleaner”. Since working with the existing version of Office didn’t work, I needed to uninstall and reinstall Office. But in this case that wasn’t an issue since the machine only had the current version of Office. That said, Microsoft lists that as a potential fix in their documentation in their article about this very issue. So this is a bit particular to this particular problem, especially since Office tends to do better with older versions running alongside the newer versions.
![microsoft office 2008 mac update problem microsoft office 2008 mac update problem](https://recoverit.wondershare.com/images/article/2019/06/outlook-data-mac.jpg)
Microsoft’s example image of 2 versions of Office installed simultaneously. So the next thing was to look for were… 3: Multiple Versions of Office installed: These updates still resorted in the same issue. In this case the apps were out of date, but not by much, so I updated them. If you’re not sure how to get to this, open a new Finder window, hit the “Go” menu in the menu bar, and hit “Go to folder” and type in the following: /Library/Application Support/Microsoft/MAU2.0 If that doesn’t work, such as if you can’t open any Office apps, then you can find it by opening the Library, then the “Application Support” folder within that, then the “Microsoft” folder, and finally the “MAU2.0” where the app resides. You can get to it by opening any of the Office app, such as Word, and then hitting “Help” in the menu bar, and “Check for Updates”.
#MICROSOFT OFFICE 2008 MAC UPDATE PROBLEM INSTALL#
Microsoft has an auto-update tool packaged with the Office Suite that check for and will install updates to the Office apps either manually or automatically. So my next thought was to… 2: Update the Office Suite So the issue was not with Office as a whole. Naturally I started with Word and didn’t find any issues opening it, typing in it, or saving documents.
![microsoft office 2008 mac update problem microsoft office 2008 mac update problem](https://static01.nyt.com/images/2016/05/28/technology/personaltech/28techtipwebART/28techtipwebART-jumbo.jpg)
The professor’s only issue was with Outlook, but she hadn’t tried the other Microsoft apps. The troubleshooting steps were interesting for this one, so follow me through the process. Be sure to install any available updates for the application and OS X.” You may need to reinstall the application. Check with the developer to make sure Microsoft Outlook works with this version of OS X. “Microsoft Outlook cannot be opened because of a problem.
![microsoft office 2008 mac update problem microsoft office 2008 mac update problem](https://helpdeskgeek.com/wp-content/pictures/2022/01/ms-office.jpeg)
She hadn’t been at her Mac in a several months (pandemic and all), and now when opening Outlook it would barely even bounce before crashing and popping up an error message that read, The week before, in my day job as an IT technician, I received a request to help a professor with her Microsoft Outlook app.